2011 Home Appliances Customer Service Awards



The best customer service for Home Appliances in 2011 was:
Kenmore

The customer service provided by Kenmore in 2011 rated as Disappointing.

There were 162 companies out of 466 in 2011 with a higher rating.

The fact that Kenmore was able to get the highest score while still being labeled as "Disappointing" demonstrates how bad most people consider the customer service within Home Appliances.
Kenmore
Home Appliances

CompanyRatingReviewsIssue ResolutionReachabilityCancellationFriendlinessProduct Knowledge
Kenmore43.6914
Bosch40.8010
Hamilton Beach40.8010
General Electric38.7147
Honeywell34.8926
Frigidaire29.4025
Maytag27.7792
Electrolux25.1330
Whirlpool24.75279
Haier20.0020
KitchenAid19.8017
Hotpoint16.605

Other Companies

The following companies did not receive enough comments for an official rating during 2011: