2011 GPS Customer Service Awards



The best customer service for GPS in 2011 was:
OnStar

The customer service provided by OnStar in 2011 rated as Disappointing.

There were 58 companies out of 466 in 2011 with a higher rating.

The fact that OnStar was able to get the highest score while still being labeled as "Disappointing" demonstrates how bad most people consider the customer service within GPS.
OnStar
GPS

CompanyRatingReviewsIssue ResolutionReachabilityCancellationFriendlinessProduct Knowledge
OnStar63.6060
Garmin45.9084
TomTom38.7482
Magellan32.3724
Navigon20.2817
Nextar13.8015

Other Companies

The following companies did not receive enough comments for an official rating during 2011: