2011 Electronics Customer Service Awards



The best customer service for Electronics in 2011 was:
Kindle

The customer service provided by Kindle in 2011 rated as Acceptable.

There were 7 companies out of 466 in 2011 with a higher rating.
Kindle
Electronics

CompanyRatingReviewsIssue ResolutionReachabilityCancellationFriendlinessProduct Knowledge
Kindle129.2552
Canon107.3170
Phillips91.005
Logitech83.7751
Pioneer75.136
Sharp73.6117
Epson70.6253
Brother International58.7040
Lexmark58.36112
Sony Ericsson56.276
Uniden54.3167
HTC54.1919
Cuisinart51.8423
Pentax51.276
Yamaha50.7919
Vizio50.4683
JVC50.2712
Apple49.74108
Linksys48.0674
Vtech46.2314
Turtle Beach45.908
Motorola44.4335
Magnavox44.1315
Zune41.3147
Timex39.609
General Electric38.7147
Nikon37.6667
TiVo36.0619
Archos35.9312
Slingbox35.8025
Roku34.5894
Memorex33.9023
Acer Computers32.67127
Gateway Computers32.1859
Cisco32.0619
Nokia31.7023
Dell31.41161
Samsung31.09364
Kodak30.4834
MajicJack29.01499
LG28.83203
Sony28.83203
Microsoft27.7758
Toshiba27.66207
Panasonic27.60143
RCA26.2964
Hewlett-Packard26.10303
Sanyo25.3763
Blackberry23.20107
Haier20.0020
Hitachi19.6030
Creative Labs18.4019
Onkyo17.805
Polaroid15.209
Coby13.408

Other Companies

The following companies did not receive enough comments for an official rating during 2011: