2011 Credit Bureaus and Reporting Customer Service Awards



The best customer service for Credit Bureaus and Reporting in 2011 was:
Experian

The customer service provided by Experian in 2011 rated as Disappointing.

There were 125 companies out of 466 in 2011 with a higher rating.

The fact that Experian was able to get the highest score while still being labeled as "Disappointing" demonstrates how bad most people consider the customer service within Credit Bureaus and Reporting.
Experian
Credit Bureaus and Reporting

CompanyRatingReviewsIssue ResolutionReachabilityCancellationFriendlinessProduct Knowledge
Experian48.4763
TransUnion21.0043
Equifax18.29113

Other Companies

The following companies did not receive enough comments for an official rating during 2011: