2011 Clothing and Department Stores Customer Service Awards



The best customer service for Clothing and Department Stores in 2011 was:
Nordstrom

The customer service provided by Nordstrom in 2011 rated as Excellent.

There were 2 companies out of 466 in 2011 with a higher rating.
Nordstrom
Clothing and Department Stores

CompanyRatingReviewsIssue ResolutionReachabilityCancellationFriendlinessProduct Knowledge
Nordstrom177.736
LL Bean110.6614
Lands' End88.3819
TJ Maxx70.9147
Burlington Coat Factory68.405
American Eagle Outfitters62.6010
Macy's62.22158
Boscov's59.4813
Neiman Marcus46.5315
Victoria's Secret45.9266
The Gap43.519
Dillard's43.2942
Abercrombie & Fitch22.92147
Bloomingdales21.206

Other Companies

The following companies did not receive enough comments for an official rating during 2011: