2011 Auto Manufacturers Customer Service Awards



The best customer service for Auto Manufacturers in 2011 was:
Suzuki

The customer service provided by Suzuki in 2011 rated as Disappointing.

There were 37 companies out of 466 in 2011 with a higher rating.

The fact that Suzuki was able to get the highest score while still being labeled as "Disappointing" demonstrates how bad most people consider the customer service within Auto Manufacturers.
Suzuki
Auto Manufacturers

CompanyRatingReviewsIssue ResolutionReachabilityCancellationFriendlinessProduct Knowledge
Suzuki75.577
Porsche59.605
Lexus57.408
Jeep51.9813
Cadillac50.297
Dodge48.876
Subaru46.758
Audi42.0020
Mazda39.8922
Toyota37.34107
Chevrolet35.2899
GMC35.1621
Hyundai34.2976
Volkswagen33.3292
Ford33.0174
BMW31.32106
Kia30.8849
Buick29.007
Nissan28.55110
Chrysler26.6019
Infiniti25.8017
Honda22.2069
Volvo18.006

Other Companies

The following companies did not receive enough comments for an official rating during 2011: