2011 All Categories Customer Service Awards



The best customer service for All Categories in 2011 was:
Nintendo

The customer service provided by Nintendo in 2011 rated as Excellent.

There were 0 companies out of 466 in 2011 with a higher rating.
Nintendo
All Categories

CompanyRatingReviewsIssue ResolutionReachabilityCancellationFriendlinessProduct Knowledge
Nintendo196.809
NameSilo196.6013
Nordstrom177.736
Zappos170.8211
Paychex163.205
Blizzard157.208
Western Digital134.005
Kindle129.2552
Big Lots124.947
Fisher Price114.0020
LL Bean110.6614
Canon107.3170
Nationwide104.205
USAA103.8736
CVS101.005
Discount Tire98.4015
Lego97.605
nTelos96.605
Kmart95.84236
NVIDIA94.708
Bed, Bath and Beyond94.4621
Iomega93.0918
Home Depot93.07189
Phillips91.005
Lands' End88.3819
U-Haul87.6020
StubHub85.2829
Airtran84.805
Amazon.com84.66115
Road Runner84.5611
Logitech83.7751
Kroger81.777
Redbox81.2331
JetBlue Airlines80.8222
Meijer79.9721
Westjet78.0080
Xfinity76.6010
Suzuki75.577
Pioneer75.136
Overstock.com74.5929
Aflac73.9143
Sharp73.6117
ProFlowers71.4020
TJ Maxx70.9147
Epson70.6253
Frontier Airlines70.577
Hampton Inn69.6923
NewEgg.com68.8040
Qantas68.5611
Burlington Coat Factory68.405
NetFlix68.08293
Mattel67.319
Webkinz65.5226
Scottrade65.377
World of Warcraft64.8020
Seagate64.6314
Charles Schwab64.6218
Office Depot63.6163
OnStar63.6060
AAA63.2635
Groupon63.1929
Petsmart63.0521
American Eagle Outfitters62.6010
RCN62.3429
Macy's62.22158
Costco61.8067
Lowe's61.67180
Napster61.6010
Walgreens60.9539
Progressive59.829
Edward Jones59.7811
Porsche59.605
Boscov's59.4813
Telus59.0121
Brother International58.7040
Lexmark58.36112
Ace Hardware58.008
Rosetta Stone57.8839
Cabela's57.7845
Lexus57.408
AutoZone57.3845
Weber57.005
Staples56.8281
ViewSonic56.605
Sony Ericsson56.276
SingTel56.108
Aer Lingus55.8010
AARP55.5315
KLM55.2519
TD Bank55.0010
Lufthansa54.7317
American Airlines54.50203
Uniden54.3167
HTC54.1919
Sprint - Nextel53.3271
Advance Auto Parts53.2891
eTrade53.205
Earthlink53.1516
SanDisk52.719
Sports Illustrated52.6935
Belkin52.0928
Enterprise Rent-A-Car51.9813
Jeep51.9813
PETCO51.9532
GoPhone51.8763
Cuisinart51.8423
Harry and David51.605
AT&T Wireless51.58315
QVC51.4422
Delta Airlines51.31321
Pentax51.276
Southwest Airlines50.82221
Yamaha50.7919
Bass Pro Shops50.6010
Webroot50.547
Vizio50.4683
ADT50.3923
Cadillac50.297
JVC50.2712
Pizza Hut49.8444
Liberty Mutual49.7811
Apple49.74108
Dodge48.876
Burger King48.73119
ING Direct48.6730
Experian48.4763
Iberia48.405
Borders48.19114
Ticketmaster48.1811
Best Western48.1315
Linksys48.0674
Vonage47.9331
Alaska Airlines and Horizon Air47.7822
North Face47.519
Comfort Inn47.3330
Ryanair47.276
Sam's Club46.94163
Sky46.897
Carnival Cruises46.8050
Subaru46.758
Neiman Marcus46.5315
Vtech46.2314
PokerStars46.1813
Farmers Insurance46.0718
Sports Authority46.0423
Victoria's Secret45.9266
Garmin45.9084
Turtle Beach45.908
Norwegian Cruise Line45.4914
Atlantic Broadband45.4020
OfficeMax45.4025
Cablevision45.3938
Fios44.8517
Motorola44.4335
Time Magazine44.4040
Magnavox44.1315
Cigna44.076
Verizon Wireless44.05513
US Cellular44.0025
Vistaprint43.9654
Embarq43.897
Oakley43.8911
Kenmore43.6914
The Gap43.519
Big Fish Games43.3458
Dillard's43.2942
Telstra43.276
Wachovia42.9813
Geek Squad42.9426
Walmart42.89331
Malaysia Airlines42.8020
GameFly42.77189
Blockbuster Online42.7651
Proctor and Gamble42.719
Continental Airlines42.54251
Toro42.3813
Ikea42.3144
Hearst Magazines42.2422
EasyJet42.1599
Marriott Rewards42.0921
Audi42.0020
Dollar Rent A Car41.9136
Rhapsody41.7634
Snapfish41.5973
Holiday Inn41.5073
Tracfone41.32239
Zune41.3147
John Deere41.2013
Orbitz41.01172
QuickBooks40.8370
Bosch40.8010
Hamilton Beach40.8010
Gold's Gym40.319
Regions Bank40.25132
Compaq40.119
Kaiser Permanente40.1137
Cox40.0567
Mazda39.8922
DIRECTV39.88440
Timex39.609
Prudential39.3617
Optimum39.119
Allstate39.1048
PlayStation39.0790
TomTom38.7482
General Electric38.7147
Avon38.4730
Charter38.4447
Radio Shack38.40161
Citizens Bank38.3324
State Farm38.33123
Rogers38.2760
Xbox38.1770
Avast37.8010
Dish Network37.70414
Nikon37.6667
Sovereign Bank37.5372
Windstream37.53144
New York Times37.4926
Toyota37.34107
Dominion Power37.3016
Shutterfly37.2926
Best Buy37.11212
Bellsouth37.0922
Expedia36.92310
Classmates.com36.84199
Days Inn36.82116
Hertz36.80171
McDonalds36.7384
Avis36.6730
FreeCreditReport.com36.4020
Geico36.38110
Boost Mobile36.25548
Straight Talk36.23405
Suddenlink36.1698
RCI36.0911
TiVo36.0619
Archos35.9312
American Standard35.876
Slingbox35.8025
CheapTickets35.7242
Federal Express35.4667
Pottery Barn35.2926
Chevrolet35.2899
Airtel35.205
Princess Cruises35.207
US Bank35.2030
GMC35.1621
Chase35.0587
Go Daddy34.9027
Honeywell34.8926
Verizon Residential34.6020
McAfee34.5979
Roku34.5894
Virgin Mobile34.49398
Caremark34.4015
Jitterbug34.405
Hyundai34.2976
Wall Street Journal34.1728
TurboTax34.08240
Memorex33.9023
MasterCard33.8516
UPS33.83269
Fido33.7356
Volkswagen33.3292
Reader's Digest33.24280
Metro PCS33.13156
Ford33.0174
DHL32.9069
iTunes32.90160
SunTrust32.8164
Acer Computers32.67127
Thrifty Car Rental32.6715
United Airlines32.54183
Net1032.52345
AT&T Uverse32.44408
Kaspersky32.4020
Magellan32.3724
NetZero32.3241
Gateway Computers32.1859
AT&T Worldnet32.1324
Clearwire32.1135
Cisco32.0619
American Express31.9728
Xerox31.9748
Time Warner Cable31.89318
Nokia31.7023
Gmail31.605
Los Angeles Times31.6069
Hotwire31.5698
LA Fitness31.4265
Dell31.41161
BMW31.32106
Air France31.3145
Vanguard31.2020
Samsung31.09364
MoneyGram31.0817
Lenovo30.9566
Kia30.8849
Koodo30.8817
MSI30.8619
Planet Fitness30.8451
Bally Total Fitness30.8257
PSE&G30.7843
Toys R Us30.78129
British Airways30.6050
Symantec30.58122
Kodak30.4834
Proactive30.4019
FTD.com30.3618
Asus30.33221
Simple Mobile30.2715
Fry's30.2020
Barclays30.008
Pep Boys29.9522
CenturyLink29.77224
Target29.74487
BB&T29.6911
Qwest29.67150
Comcast29.59434
Bell Canada29.49182
Craftsman29.409
Frigidaire29.4025
Pitney Bowes29.2964
Netgear29.22131
MajicJack29.01499
Buick29.007
Buy.com28.9728
Sears28.89758
Boston Globe28.8817
LG28.83203
Sony28.83203
Mediacom28.75176
ADP28.7472
Match.com28.6882
GameStop28.56105
Nissan28.55110
US Airways28.51141
MAACO28.319
Electronic Arts28.21172
MetLife28.1724
Budget Rent A Car28.0017
Jiffy Lube27.805
Maytag27.7792
Microsoft27.7758
Toshiba27.66207
Panasonic27.60143
Air Canada27.4685
Blue Cross Blue Shield of Florida27.4013
US Postal Service27.32188
XM Radio27.25568
PayPal27.20120
Visa27.208
Barnes and Noble27.17297
Shaw27.03524
D-Link27.0013
PNC Bank26.70102
Cricket Wireless26.62403
eMachines26.6244
Chrysler26.6019
RCA26.2964
Windows Live26.2137
Hewlett-Packard26.10303
Humana25.9728
Washington Mutual25.897
MySpace25.8338
Infiniti25.8017
Yahoo25.60537
LeapFrog25.5330
Priceline25.51316
Sanyo25.3763
Express Scripts25.33268
T-Mobile25.20794
Electrolux25.1330
Bank of America24.84455
Clear24.8022
Zynga24.7967
Whirlpool24.75279
Sirius24.69229
HughesNet24.48183
Vodafone24.4245
Cathay Pacific24.3618
America Online24.35127
BitDefender24.3522
Adobe24.3396
Wirefly24.2817
Trend Micro23.9651
Quicken23.90160
Hoover23.8012
United Healthcare23.79167
Spirit Airlines23.62228
Hawaiian Airlines23.606
Chicago Tribune23.33108
Blackberry23.20107
Abercrombie & Fitch22.92147
Brighthouse22.8010
MSN22.68112
Roxio22.5836
Citibank22.48121
Capital One22.4083
Honda22.2069
Ryobi22.208
Bing22.0817
Greyhound21.97120
Wells Fargo21.86483
GE Money Bank21.21187
Bloomingdales21.206
LinkedIn21.07228
Carbonite21.0016
TransUnion21.0043
JP Morgan Chase20.6290
Anthem Blue Cross20.6018
AuthorizeNet20.605
HSBC20.51157
AVG20.4061
Duke Energy20.4042
WebEx20.405
Navigon20.2817
Sallie Mae20.25118
Frontier Communications20.2016
Travelocity20.1984
Haier20.0020
ComEd19.95170
Alamo Rent A Car19.806
KitchenAid19.8017
Alltel Wireless19.6047
Hitachi19.6030
Google19.58126
Juno19.409
Progress Energy19.407
Western Union19.407
Medco19.2016
Xcel Energy19.009
Ally Bank18.8554
Skype18.71193
Half.com18.6338
Aetna18.4086
Creative Labs18.4019
Digital River18.4040
Equifax18.29113
Citi Mortgage18.20177
EHarmony18.2018
Incredimail18.0040
Teleflora18.0040
Volvo18.006
Hotels.com17.8062
Mozilla17.8017
Onkyo17.805
Virgin Atlantic17.809
Craigslist17.31344
Hotpoint16.605
Hotmail16.53321
Quest Diagnostics16.407
Register.com16.407
Facebook16.00603
Limewire16.0034
Twitter15.8014
Nero15.6011
Polaroid15.209
PeoplePC14.4011
eBay14.05442
Nextar13.8015
Coby13.408
Zoosk13.0021
Atari11.005
Pogo10.609

Other Companies

The following companies did not receive enough comments for an official rating during 2011: