2010 Web Sites and Services Customer Service Awards



The best customer service for Web Sites and Services in 2010 was:
NetFlix

The customer service provided by NetFlix in 2010 rated as Acceptable.

There were 10 companies out of 336 in 2010 with a higher rating.
NetFlix
Web Sites and Services

CompanyRatingReviewsIssue ResolutionReachabilityCancellationFriendlinessProduct Knowledge
NetFlix112.2653
Vistaprint79.0036
Webkinz66.6323
Rhapsody63.8010
Shutterfly63.6015
StubHub61.4020
Blockbuster Online56.6628
PayPal51.8663
Napster49.6712
Match.com45.0936
EHarmony38.108
LinkedIn32.6075
Snapfish31.0069
MySpace30.2755
Yahoo29.75212
FreeCreditReport.com26.9434
iTunes26.8580
PokerStars26.2715
Classmates.com22.53277
Windows Live19.4015
Skype19.27176
Craigslist18.84265
Hotmail15.54404
Ticketmaster14.806
Facebook13.801,073
Google13.80105
Twitter13.407
Incredimail13.209
Bing10.006

Other Companies

The following companies did not receive enough comments for an official rating during 2010: