2010 Power and Utilities Customer Service Awards



The best customer service for Power and Utilities in 2010 was:
Duke Energy

The customer service provided by Duke Energy in 2010 rated as Terrible.

There were 285 companies out of 336 in 2010 with a higher rating.

The fact that Duke Energy was able to get the highest score while still being labeled as "Terrible" demonstrates how bad most people consider the customer service within Power and Utilities.
Duke Energy
Power and Utilities

CompanyRatingReviewsIssue ResolutionReachabilityCancellationFriendlinessProduct Knowledge
Duke Energy20.8019
ComEd17.4052
Dominion Power16.405

Other Companies

The following companies did not receive enough comments for an official rating during 2010: