2010 Newspapers Customer Service Awards

The best customer service for Newspapers in 2010 was:
Wall Street Journal

The customer service provided by Wall Street Journal in 2010 rated as Disappointing.

There were 128 companies out of 336 in 2010 with a higher rating.

The fact that Wall Street Journal was able to get the highest score while still being labeled as "Disappointing" demonstrates how bad most people consider the customer service within Newspapers.
Wall Street Journal

CompanyRatingReviewsIssue ResolutionReachabilityCancellationFriendlinessProduct Knowledge
Wall Street Journal44.108
Los Angeles Times35.5752
Chicago Tribune29.4015
Boston Globe16.805

Other Companies

The following companies did not receive enough comments for an official rating during 2010: