2010 Investments Customer Service Awards



The best customer service for Investments in 2010 was:
Charles Schwab

The customer service provided by Charles Schwab in 2010 rated as Satisfying.

There were 3 companies out of 336 in 2010 with a higher rating.
Charles Schwab
Investments

CompanyRatingReviewsIssue ResolutionReachabilityCancellationFriendlinessProduct Knowledge
Charles Schwab137.0010
Scottrade111.205
ING Direct91.4613
USAA89.6015
MetLife68.8711
Citizens Bank59.605
Vanguard50.897
Ally Bank44.697
PNC Bank38.0050
Regions Bank37.4926
US Bank33.119
Sovereign Bank28.3029
Wells Fargo26.27155
Bank of America24.95304
Citibank24.1347
Prudential23.605
SunTrust20.6529
Chase20.5252
HSBC19.9885
JP Morgan Chase19.7574
Allstate18.8029
Citi Mortgage16.29226

Other Companies

The following companies did not receive enough comments for an official rating during 2010: