2010 GPS Customer Service Awards



The best customer service for GPS in 2010 was:
OnStar

The customer service provided by OnStar in 2010 rated as Disappointing.

There were 47 companies out of 336 in 2010 with a higher rating.

The fact that OnStar was able to get the highest score while still being labeled as "Disappointing" demonstrates how bad most people consider the customer service within GPS.
OnStar
GPS

CompanyRatingReviewsIssue ResolutionReachabilityCancellationFriendlinessProduct Knowledge
OnStar64.0016
Garmin54.4487
Magellan44.6911
TomTom38.0662
Nextar19.005
Navigon13.8022

Other Companies

The following companies did not receive enough comments for an official rating during 2010: