2010 Cruise Lines Customer Service Awards

The best customer service for Cruise Lines in 2010 was:
Carnival Cruises

The customer service provided by Carnival Cruises in 2010 rated as Disappointing.

There were 73 companies out of 336 in 2010 with a higher rating.

The fact that Carnival Cruises was able to get the highest score while still being labeled as "Disappointing" demonstrates how bad most people consider the customer service within Cruise Lines.
Carnival Cruises
Cruise Lines

CompanyRatingReviewsIssue ResolutionReachabilityCancellationFriendlinessProduct Knowledge
Carnival Cruises55.6519

Other Companies

The following companies did not receive enough comments for an official rating during 2010: