2010 Credit Card Companies Customer Service Awards

The best customer service for Credit Card Companies in 2010 was:
American Express

The customer service provided by American Express in 2010 rated as Disappointing.

There were 38 companies out of 336 in 2010 with a higher rating.

The fact that American Express was able to get the highest score while still being labeled as "Disappointing" demonstrates how bad most people consider the customer service within Credit Card Companies.
American Express
Credit Card Companies

CompanyRatingReviewsIssue ResolutionReachabilityCancellationFriendlinessProduct Knowledge
American Express68.5219
Bank of America24.95304
Capital One24.6970

Other Companies

The following companies did not receive enough comments for an official rating during 2010: