2010 Computer Software Customer Service Awards



The best customer service for Computer Software in 2010 was:
Microsoft

The customer service provided by Microsoft in 2010 rated as Disappointing.

There were 107 companies out of 336 in 2010 with a higher rating.

The fact that Microsoft was able to get the highest score while still being labeled as "Disappointing" demonstrates how bad most people consider the customer service within Computer Software.
Microsoft
Computer Software

CompanyRatingReviewsIssue ResolutionReachabilityCancellationFriendlinessProduct Knowledge
Microsoft46.5555
Symantec45.16114
AVG36.519
Digital River34.1016
TurboTax30.81183
Adobe29.9170
Trend Micro29.3621
Rosetta Stone23.6010
QuickBooks22.6171
Quicken20.2595
McAfee19.0051
Roxio15.8028

Other Companies

The following companies did not receive enough comments for an official rating during 2010: