2010 Car Rentals Customer Service Awards



The best customer service for Car Rentals in 2010 was:
Enterprise Rent-A-Car

The customer service provided by Enterprise Rent-A-Car in 2010 rated as Disappointing.

There were 77 companies out of 336 in 2010 with a higher rating.

The fact that Enterprise Rent-A-Car was able to get the highest score while still being labeled as "Disappointing" demonstrates how bad most people consider the customer service within Car Rentals.
Enterprise Rent-A-Car
Car Rentals

CompanyRatingReviewsIssue ResolutionReachabilityCancellationFriendlinessProduct Knowledge
Enterprise Rent-A-Car54.205
Hertz31.2888
Dollar Rent A Car23.405
Avis19.8011
Greyhound19.1040

Other Companies

The following companies did not receive enough comments for an official rating during 2010: