2010 Banks Customer Service Awards



The best customer service for Banks in 2010 was:
ING Direct

The customer service provided by ING Direct in 2010 rated as Acceptable.

There were 20 companies out of 336 in 2010 with a higher rating.
ING Direct
Banks

CompanyRatingReviewsIssue ResolutionReachabilityCancellationFriendlinessProduct Knowledge
ING Direct91.4613
USAA89.6015
Citizens Bank59.605
Wachovia58.0218
Vanguard50.897
Ally Bank44.697
PNC Bank38.0050
Regions Bank37.4926
US Bank33.119
Sovereign Bank28.3029
Wells Fargo26.27155
Bank of America24.95304
Citibank24.1347
SunTrust20.6529
Chase20.5252
HSBC19.9885
JP Morgan Chase19.7574
GE Money Bank14.8044

Other Companies

The following companies did not receive enough comments for an official rating during 2010: