2010 Auto Parts and Service Customer Service Awards

The best customer service for Auto Parts and Service in 2010 was:
Pep Boys

The customer service provided by Pep Boys in 2010 rated as Disappointing.

There were 27 companies out of 336 in 2010 with a higher rating.

The fact that Pep Boys was able to get the highest score while still being labeled as "Disappointing" demonstrates how bad most people consider the customer service within Auto Parts and Service.
Pep Boys
Auto Parts and Service

CompanyRatingReviewsIssue ResolutionReachabilityCancellationFriendlinessProduct Knowledge
Pep Boys79.408
Advance Auto Parts64.6121

Other Companies

The following companies did not receive enough comments for an official rating during 2010: