2009 Web Sites and Services Customer Service Awards



The best customer service for Web Sites and Services in 2009 was:
NetFlix

The customer service provided by NetFlix in 2009 rated as Satisfying.

There were 5 companies out of 193 in 2009 with a higher rating.
NetFlix
Web Sites and Services

CompanyRatingReviewsIssue ResolutionReachabilityCancellationFriendlinessProduct Knowledge
NetFlix131.6919
Snapfish62.1541
StubHub60.4010
PayPal55.4324
Webkinz36.4025
MySpace33.8154
Blockbuster Online33.1621
Craigslist30.2933
AuthorizeNet30.0913
Classmates.com23.1636
Yahoo20.53134
LinkedIn19.2020
Hotmail17.6137
Skype17.4183
Google16.2017
FreeCreditReport.com15.207
Twitter14.009
Facebook13.45402

Other Companies

The following companies did not receive enough comments for an official rating during 2009: