2009 Video Games Customer Service Awards



The best customer service for Video Games in 2009 was:
World of Warcraft

The customer service provided by World of Warcraft in 2009 rated as Disappointing.

There were 33 companies out of 193 in 2009 with a higher rating.

The fact that World of Warcraft was able to get the highest score while still being labeled as "Disappointing" demonstrates how bad most people consider the customer service within Video Games.
World of Warcraft
Video Games

CompanyRatingReviewsIssue ResolutionReachabilityCancellationFriendlinessProduct Knowledge
World of Warcraft69.7611
Xbox40.9811
Guitar Hero23.206
Electronic Arts16.2011

Other Companies

The following companies did not receive enough comments for an official rating during 2009: