2009 Shipping Companies Customer Service Awards

The best customer service for Shipping Companies in 2009 was:

The customer service provided by DHL in 2009 rated as Disappointing.

There were 63 companies out of 193 in 2009 with a higher rating.

The fact that DHL was able to get the highest score while still being labeled as "Disappointing" demonstrates how bad most people consider the customer service within Shipping Companies.
Shipping Companies

CompanyRatingReviewsIssue ResolutionReachabilityCancellationFriendlinessProduct Knowledge
Federal Express47.1016
US Postal Service39.6928

Other Companies

The following companies did not receive enough comments for an official rating during 2009: