2009 Home Phone Customer Service Awards



The best customer service for Home Phone in 2009 was:
Comcast

The customer service provided by Comcast in 2009 rated as Disappointing.

There were 25 companies out of 193 in 2009 with a higher rating.

The fact that Comcast was able to get the highest score while still being labeled as "Disappointing" demonstrates how bad most people consider the customer service within Home Phone.
Comcast
Home Phone

CompanyRatingReviewsIssue ResolutionReachabilityCancellationFriendlinessProduct Knowledge
Comcast75.4040
Embarq71.8010
Cablevision65.005
Qwest55.6015
Time Warner Cable43.6457
Cox41.3118
Shaw40.205
MajicJack34.5137
Charter25.009
RCN24.7343
Mediacom19.206

Other Companies

The following companies did not receive enough comments for an official rating during 2009: