2009 Computer Software Customer Service Awards



The best customer service for Computer Software in 2009 was:
Trend Micro

The customer service provided by Trend Micro in 2009 rated as Disappointing.

There were 50 companies out of 193 in 2009 with a higher rating.

The fact that Trend Micro was able to get the highest score while still being labeled as "Disappointing" demonstrates how bad most people consider the customer service within Computer Software.
Trend Micro
Computer Software

CompanyRatingReviewsIssue ResolutionReachabilityCancellationFriendlinessProduct Knowledge
Trend Micro55.6010
TurboTax41.7813
Symantec41.6969
QuickBooks34.0234
McAfee30.0020
Microsoft26.2619
Adobe23.5746
Quicken18.2028

Other Companies

The following companies did not receive enough comments for an official rating during 2009: