2009 Cable Customer Service Awards



The best customer service for Cable in 2009 was:
Atlantic Broadband

The customer service provided by Atlantic Broadband in 2009 rated as Disappointing.

There were 21 companies out of 193 in 2009 with a higher rating.

The fact that Atlantic Broadband was able to get the highest score while still being labeled as "Disappointing" demonstrates how bad most people consider the customer service within Cable.
Atlantic Broadband
Cable

CompanyRatingReviewsIssue ResolutionReachabilityCancellationFriendlinessProduct Knowledge
Atlantic Broadband79.205
Comcast75.4040
Embarq71.8010
Cablevision65.005
Time Warner Cable43.6457
Cox41.3118
Shaw40.205
Charter25.009
RCN24.7343
Mediacom19.206

Other Companies

The following companies did not receive enough comments for an official rating during 2009: