2009 Book Stores Customer Service Awards



The best customer service for Book Stores in 2009 was:
Barnes and Noble

The customer service provided by Barnes and Noble in 2009 rated as Terrible.

There were 163 companies out of 193 in 2009 with a higher rating.

The fact that Barnes and Noble was able to get the highest score while still being labeled as "Terrible" demonstrates how bad most people consider the customer service within Book Stores.
Barnes and Noble
Book Stores

CompanyRatingReviewsIssue ResolutionReachabilityCancellationFriendlinessProduct Knowledge
Barnes and Noble23.207
Borders21.205