2009 Banks Customer Service Awards



The best customer service for Banks in 2009 was:
ING Direct

The customer service provided by ING Direct in 2009 rated as Satisfying.

There were 4 companies out of 193 in 2009 with a higher rating.
ING Direct
Banks

CompanyRatingReviewsIssue ResolutionReachabilityCancellationFriendlinessProduct Knowledge
ING Direct137.8010
Wachovia87.536
Wells Fargo47.9227
Sovereign Bank43.708
Citibank41.4010
Washington Mutual34.9523
Bank of America29.63103
SunTrust28.8010
JP Morgan Chase28.6715
Chase26.3339
Regions Bank20.807
HSBC19.0025

Other Companies

The following companies did not receive enough comments for an official rating during 2009: