2009 Auto Manufacturers Customer Service Awards



The best customer service for Auto Manufacturers in 2009 was:
Ford

The customer service provided by Ford in 2009 rated as Disappointing.

There were 39 companies out of 193 in 2009 with a higher rating.

The fact that Ford was able to get the highest score while still being labeled as "Disappointing" demonstrates how bad most people consider the customer service within Auto Manufacturers.
Ford
Auto Manufacturers

CompanyRatingReviewsIssue ResolutionReachabilityCancellationFriendlinessProduct Knowledge
Ford62.2715
Honda44.119
Toyota40.0715
BMW34.0730
Nissan30.6619
Chevrolet29.8333
Volkswagen27.207

Other Companies

The following companies did not receive enough comments for an official rating during 2009: