2009 All Categories Customer Service Awards



The best customer service for All Categories in 2009 was:
Charles Schwab

The customer service provided by Charles Schwab in 2009 rated as Excellent.

There were 0 companies out of 193 in 2009 with a higher rating.
Charles Schwab
All Categories

CompanyRatingReviewsIssue ResolutionReachabilityCancellationFriendlinessProduct Knowledge
Charles Schwab194.605
Kmart188.31106
Staples149.408
Southwest Airlines145.9311
ING Direct137.8010
NetFlix131.6919
Canon122.7332
Sprint - Nextel121.4234
Apple116.7417
Go Daddy111.147
Magellan100.5611
Geico97.6522
OfficeMax92.405
Brother International92.2613
NVIDIA91.3016
State Farm91.267
NewEgg.com90.1713
Continental Airlines88.2934
Wachovia87.536
TomTom83.9016
Victoria's Secret81.3611
Atlantic Broadband79.205
Equifax77.7059
Sallie Mae76.5312
Home Depot75.8923
Comcast75.4040
Orbitz74.6146
Seagate73.936
CheapTickets73.4631
Costco73.3714
GameFly73.3656
Embarq71.8010
Expedia71.3726
World of Warcraft69.7611
Verizon Wireless69.73119
Sony66.2813
Air Canada65.739
Cablevision65.005
Amazon.com64.0121
Ford62.2715
Snapfish62.1541
eMachines61.429
GoPhone61.005
StubHub60.4010
Logitech60.0328
Dish Network57.8342
Sharp57.629
Lowe's57.4519
D-Link55.8024
Qwest55.6015
Trend Micro55.6010
Roku55.476
PayPal55.4324
Holiday Inn55.0712
Boost Mobile54.9435
T-Mobile54.6356
PeoplePC53.805
XM Radio53.76163
American Airlines52.8050
eBay52.5934
JVC52.205
Tracfone51.9539
Zune51.6020
DHL51.029
Delta Airlines50.15156
United Airlines49.19138
DIRECTV48.2581
Wells Fargo47.9227
AT&T Wireless47.8953
Lexmark47.5923
Federal Express47.1016
Vonage46.6534
Garmin44.9127
Honda44.119
Lenovo43.919
Petsmart43.876
Samsung43.82107
Sovereign Bank43.708
Time Warner Cable43.6457
UPS42.9976
Sam's Club42.7929
Panasonic42.6332
Hotwire42.508
Acer Computers42.4492
TurboTax41.7813
Symantec41.6969
Citibank41.4010
Cox41.3118
Hewlett-Packard41.15107
Xbox40.9811
Sirius40.3042
Shaw40.205
Toyota40.0715
US Postal Service39.6928
United Healthcare39.5118
Best Buy38.9127
US Airways38.7668
Blackberry38.3023
Whirlpool38.0933
Nikon37.8715
Virgin Mobile37.6041
Greyhound37.508
Cricket Wireless36.7040
Netgear36.7029
Buy.com36.6567
Capital One36.5832
Webkinz36.4025
Walmart35.2922
Abercrombie & Fitch35.0933
Washington Mutual34.9523
MajicJack34.5137
LeapFrog34.319
BMW34.0730
Toys R Us34.076
QuickBooks34.0234
Northwest Airlines33.8335
MySpace33.8154
HughesNet33.308
Comfort Inn33.2010
Blockbuster Online33.1621
General Electric33.0516
Countrywide32.805
Dell32.6154
Asus32.3246
Linksys32.1246
Toshiba31.8715
Sears31.55182
Reader's Digest31.5339
TiVo31.405
Aetna31.3339
Nissan30.6619
Target30.5040
Craigslist30.2933
AuthorizeNet30.0913
McAfee30.0020
Chevrolet29.8333
Bank of America29.63103
Priceline29.62136
Epson29.605
Bell Canada29.407
Radio Shack29.4020
Hertz29.3027
Gateway Computers28.9069
SunTrust28.8010
JP Morgan Chase28.6715
Memorex28.408
Juno28.007
NetZero27.8010
Days Inn27.6017
MSN27.4532
Volkswagen27.207
Experian26.4922
Creative Labs26.4011
Chase26.3339
Microsoft26.2619
Charter25.009
Register.com24.806
RCN24.7343
America Online24.5472
Sanyo24.0014
Travelocity23.8526
Adobe23.5746
Barnes and Noble23.207
Guitar Hero23.206
Classmates.com23.1636
LG22.4014
Avis22.205
RCA22.2050
Alltel Wireless21.6013
Nokia21.6013
Borders21.205
Uniden21.206
Regions Bank20.807
Citi Mortgage20.5639
Yahoo20.53134
Magnavox20.009
EasyJet19.9343
Wirefly19.8016
LinkedIn19.2020
Mediacom19.206
HSBC19.0025
Office Depot18.805
Quicken18.2028
Westjet18.007
Hotmail17.6137
Hitachi17.607
Skype17.4183
MasterCard17.409
Electronic Arts16.2011
Google16.2017
FreeCreditReport.com15.207
Twitter14.009
Facebook13.45402

Other Companies

The following companies did not receive enough comments for an official rating during 2009: