XFX Customer Service

User Reviews, Ratings and Comments



XFX must receive 1 more comment in order to receive a customer service rating.
Add your comments and ratings for XFX customer service

NEGATIVE Comments

3 Negative Comments out of 4 Total Comments is 75.00%.

POSITIVE Comments

1 Positive Comment out of 4 Total Comments is 25.00%.

Issue Resolution

Reachability

Cancellation

Friendliness

Product Knowledge

There are currently not enough comments for XFX to qualify for a rating. Listings must have at least 5 comments before a rating will be calculated.

  • XFX

    Customer Service Scoreboard

    • 0.00 Overall Rating
      (out of 200 possible)
    • 3 negative comments (75.00%)
    • 1 positive comments (25.00%)
    • 0 employee comments
    • Attribute Ratings
      (out of 10 possible)
    • 1.0 Issue Resolution
    • 2.3 Reachability
    • 1.0 Cancellation
    • 2.0 Friendliness
    • 2.7 Product Knowledge

Add your review!

Posted by Disappointed Kevin Sorbo


Purchased XFX P1-1050-BEFX 1050 watt power supply. The supply went dead and was well within warranty. I contacted customer service and went through the steps they requested of me to ensure it was the power supply. They have since kept me waiting for 2 weeks to replace the unit and I still haven't received confirmation. They asked for proof of purchase and nothing else has been done. I need a working desktop and they seem to have no interest in moving the issue forward at a reasonable speed. Would not buy from again.

Posted by Deadwe1ght


I won an XFX 390x at a LAN and its has died. The XFX rep has tole me I will need to pay taxes and postage for them to send it to china and back. Could be up to 100 euros, all because I dont have a retailer... What is the point of a warranty if they're not going to stand behind it??

Posted by 0909331094


I have waited a long time for XFX's reply for my requests about returning PAC code, there is nothing but wasting my time.

Add your review!

Posted by Anonymous


Good Customer Service. Have my issue fix right away.

There are currently 0 Employee Comments for XFX.

Be the first to submit a comment from an Employee

Awards

We are proud to recognize the companies providing the best customer service each year within their industry.

Comparisons

Check out these popular comparisons of XFX customer service versus other companies:

XFX vs. AMD
XFX vs. Asus
XFX vs. Corsair
XFX vs. EVGA
XFX vs. Gigabyte
XFX vs. MSI
Company Replies

Authorized representatives of XFX can sign up to reply to any of the comments found on this page.

Sign Up | Sign In

Contact Information
Customer Service
800-880-3225

including steps to reach representatives, hours of operation, customer support links and more from .
Corporate Office

Locate the XFX corporate office headquarters phone number, address and more at CorporateOfficeOwl.com.

Get Help Online

Get immediate support for your XFX questions from HelpOwl.com.

Reviews & Ratings

View thousands of XFX user reviews and customer ratings available at ReviewOwl.com.

Company News
GA-H77-DS3H mag die XFX 7950 nicht (Kein Bild)
Strom is ausreichend vorhanden und angesteckt, PCI-e slot is sauber, Karte funzt in einem anderen Rechner mit Low-End am3+ board super. Ich hab dann die GT220 in den zweiten PCI-e slot gesteckt und hab damit genau gar nix erreicht, auch hier gabs ...
Radeon R9 380 Crimson odemknete na R9 380X OC s 2048 SP přepínačem
Nejen Radeony Fury lze odemknout, společnost XFX připravila Radeon R9 380 Crimson, se kterým lze získat plných 2048 stream-procesorů a tovární OC navrch. Odemknutí je snadné, slouží k němu přepínač. Xfx Radeon R 9 380 Crimson 02. Radeon R9 380 v ...
Review: Asus, Gigabyte, Sapphire and XFX Radeon RX 460 compared
Our recent look at the Radeon RX 460 GPU highlighted the truth that you needn't spend thousands of pounds on a PC to avail yourself of a solid games-playing experience. For comfortably under £600, including Windows 10, one can game at 1080p with ...