World Market Customer Service

User Reviews, Ratings and Comments

World Market customer service is ranked #124 out of the 947 companies that have a rating with an overall score of 54.17 out of a possible 200 based upon 6 ratings. This score rates World Market customer service and customer support as Disappointing.


5 Negative Comments out of 6 Total Comments is 83.33%.


1 Positive Comment out of 6 Total Comments is 16.67%.

Issue Resolution




Product Knowledge

Disappointing Overall Customer Service Rating

  • World Market

    Customer Service Scoreboard

    • 54.17 Overall Rating
      (out of 200 possible)
    • 5 negative comments (83.33%)
    • 1 positive comments (16.67%)
    • 0 employee comments
    • Attribute Ratings
      (out of 10 possible)
    • 1.0 Issue Resolution
    • 1.0 Reachability
    • 0.0 Cancellation
    • 7.5 Friendliness
    • 5.5 Product Knowledge

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Posted by Confused Consumer

We bought 10 bottles of wine but we find better wine right next door at Total Wine.
We went back to world market to return these bottles within 1/2 hour but the casher refused to refund it and called the manager. The manager told us that it is California law not to accept wine to return. Is it true? Other stores accept returns like Costco and Walmart but not World Market???

Posted by Anonymous

I tried to as instructed but my smart phone will not write that number --it automatically inserts a - and thus i cannot get your special discount coupons on my smart phone-- i have missed out on a number of these price reductions due to this--please advise

Posted by Jf

The store died any allow returns on framed art?! Really? Like it's used up or what? Does y s tone ever take art home to look at it and decide its nit the right item? Zero refunds or store credit according to my store. That's a deal beaker for me. Poor poor service

Posted by Anonymous

The customer service at the Teecula Ca. Store is horrible! I waited 15 min to see if two items were in stock only to be told they had not looked for either one of them. Then I was told that one was not in stock. Then I asked about the second item and they had not looked for it so after 10 minutes more I was told they did not carry it at this store. Both items were on display on the floor. I was told that I could not order or get a rain check for one item and that for the other item, the 50 percent item would not apply. I left feeling very angry Ann unappreciated! I don't plan to return to the Temecula Ca. Store, the are very rude and uncaring! The 50 dollar discount would not be available.

Posted by mobster

Go to their stores for advertised goods and 100% (so far) of the time they not only don't have it, they don't know that it's advertised. They COULD learn about their ads and merchandise instead of standing around talking to each other during the day. (when store is not busy at all)

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Posted by Anonymous

The customer service at Northbrook,Il was over and above. The girl supervisor (Lynn) was wonderful. She took her time with me helping me pick out chairs for my mother. She was vey knowledgeable about the products. It was a pleasure. I would come back to this store just for her help again. Refreshing, you do not get this kind of personal help in most stores!

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