Vivitar Customer Service

User Reviews, Ratings and Comments



Vivitar customer service is ranked #929 out of the 946 companies that have a CustomerServiceScoreboard.com rating with an overall score of 14.40 out of a possible 200 based upon 8 ratings. This score rates Vivitar customer service and customer support as Terrible.

NEGATIVE Comments

8 Negative Comments out of 8 Total Comments is 100.00%.

POSITIVE Comments

0 Positive Comments out of 8 Total Comments is 0.00%.

Issue Resolution

Reachability

Cancellation

Friendliness

Product Knowledge

Terrible Overall Customer Service Rating

  • Vivitar

    Customer Service Scoreboard

    • 14.40 Overall Rating
      (out of 200 possible)
    • 8 negative comments (100.00%)
    • 0 positive comments (0.00%)
    • 0 employee comments
    • Attribute Ratings
      (out of 10 possible)
    • 1.0 Issue Resolution
    • 1.5 Reachability
    • 1.0 Cancellation
    • 2.7 Friendliness
    • 1.0 Product Knowledge

Add your review!

Posted by Dr. Chuck


2 calls to Corp. which was recommended by the Texh.. NO return call, no problems resolved, system doesnât work even after upgrading internet and purchasing a $350 game router .. everything internet in my home works perfectly except their cameras .. what a joke .. the father at camera was less than 20 feet from router and wouldnât link after 1 1/2 hours with a tech and replacing camera with others . Stay away from these .. theyâre cheap for a reason - Corporate treated me like an inconvenience .. Corperate very rude to deal with .. perfessionals at running you in a circle ..

Posted by Anonymous


This really pathetic! Vivitar has a phone number plastered all over the Internet and no one answers

Posted by Anonymous


Bought this camera to take on a once in a lifetime trip to Scotland and Ireland. We went for 3 weeks. Took over 400 pictures, got home and managed to recover less than a dozen. The camera is garbage, sent all of our chips away to professional recovery company (Kodak) and they couldn't recover any. I now have it available, along with a hammer, for the next person who walks into my house with anger issues. Don't buy this piece of crap. Wasted a lifetime of memories on that trip, thanks to your cheap product.

Posted by contact help?


I did an e-mail to you but just wanted you to know I live in Calif and you number goes to a recording.

Carol

Posted by LOUIS


I Am Trying To Reach Vivitar Experience Image Center. I Have Unique Serial Number Which Is C. When I Tried To Open The Web Site To Download For Windows, All I Get Is Error.

I Tried It Again And Now It Will Not Let Me Use It As It Says That I Am Only Allowed One Download Per Serial Number - I Could Not Ever Get The Download At All. What Can I Do Now?

Posted by ROYCE


I Would Like A Catalog (if Available) On Hand Held Maginifing Equipment. If A Catalog Is Not Available Please Sent Me All The Information That Is Available. I Have Several Units With 6 Leds But I Need A Stronger Unit; I Have Macular Degeneration And Eyesite Is Worse Every Day.



Help Will Be Appreciated.

Posted by sherry


The customer service of Vivitar is horrible. I left several messages regarding 2 broken cameras I sent back to them for reimbursement and noone is returning my phone calls.

I guess they don't care about their reputation. I noticed that several other people gave bad reviews. If they don't improve their service, they will be next in line for bankruptcy of their company. I suggest you all get your act together before you all lose your jobs.

Posted by john


My original Vivicam went wrong under warranty It took them 4 weeks to replace The replacement went wrong 16 weeks ago and despite promises have never sent replacement. The last promise was 3 weeks ago I intend now taking action via the County court on line for cost of camera Time spent and diruption caused
I would advise strongly against buying Vivitar as their warranty service is non existant

There are currently 0 Positive Comments for Vivitar.

Be the first to submit a positive comment
There are currently 0 Employee Comments for Vivitar.

Be the first to submit a comment from an Employee

Awards

We are proud to recognize the companies providing the best customer service each year within their industry.

Comparisons

Check out these popular comparisons of Vivitar customer service versus other companies:

Vivitar vs. Bushnell
Vivitar vs. Canon
Vivitar vs. Kodak
Vivitar vs. Nikon
Vivitar vs. Pentax
Vivitar vs. Polaroid
Vivitar vs. Sony
Company Replies

Authorized representatives of Vivitar can sign up to reply to any of the comments found on this page.

Sign Up | Sign In

Contact Information
Customer Service
800-592-9541

including steps to reach representatives, hours of operation, customer support links and more from .
Corporate Office

Locate the Vivitar corporate office headquarters phone number, address and more at CorporateOfficeOwl.com.

Get Help Online

Get immediate support for your Vivitar questions from HelpOwl.com.

Reviews & Ratings

View thousands of Vivitar user reviews and customer ratings available at ReviewOwl.com.

Vivitar Manuals
Company News
Vivitar ViviCam IU680: анонс на сменяема оптика за смартфони
След Sony и американската Sakar представи оригинален продукт, предназначен за смартфони. Устройството съсдържа на практика цялата електроника на един цифров фотоапарата: обектив с оптична стабилизация на изображението,...
Vivitar Rebrands, Expands CE Portfolio
Vivitar is using CES to announce a major rebranding and expansion of its consumer electronics portfolio. The new effort is designed to boost the brand's grab-and-go shelf appeal for the millennial consumers who are already its primary customers, the...
Vivitar Action Camcorder Review
Cobra USA Fi2000 PowrPro Black Tuner ... Subscribe to the Print Edition Subscribe to the iPad Edition Renew Subscription V-Twin Buyer's Guide Rider TV Videos customer service Contact Us Advertising Privacy Policy Terms of Use Abuse.