Posted by GIJT
I called their bank representative to close my account. I had a zero balance which was confirmed by the agent, thus closing the account. I got an email saying the account was closed and I checked my online banking to see if I can log on. When I logged on, the site said that I don't have an account to access. Now (2 months after) I got a letter saying I have a collection amount of $40.95. Apparently, they charged me a monthly fee and overdraft fee. This bank is seriously the worst bank I've ever dealt with and I'm telling everyone I know about this so they too can close their account and stay away from US Bank.