Posted by Anonymous
Contacted technical support in February regarding my sons faulty headset (which should still have had full warrenty as it was a Christmas present so only 2 months old ) After a complete balls up where I was initially advised NOT to send the faulty product and a 2 week delay I returned the product one month ago and despite chasing up every few days and several frustrated emails we still have not even had an email to say the headset has been repaired!!
Worst customer service I have ever know!!