Tuesday Morning Customer Service

User Reviews, Ratings and Comments

Tuesday Morning customer service is ranked #4 out of the 946 companies that have a CustomerServiceScoreboard.com rating with an overall score of 150.00 out of a possible 200 based upon 12 ratings. This score rates Tuesday Morning customer service and customer support as Satisfying.


6 Negative Comments out of 12 Total Comments is 50.00%.


6 Positive Comments out of 12 Total Comments is 50.00%.

Issue Resolution




Product Knowledge

Satisfying Overall Customer Service Rating

  • Tuesday Morning

    Customer Service Scoreboard

    • 150.00 Overall Rating
      (out of 200 possible)
    • 6 negative comments (50.00%)
    • 6 positive comments (50.00%)
    • 0 employee comments
    • Attribute Ratings
      (out of 10 possible)
    • 10.0 Issue Resolution
    • 10.0 Reachability
    • 10.0 Cancellation
    • 10.0 Friendliness
    • 10.0 Product Knowledge

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Posted by Mrs Brown

Last year my husband/gave me a back massager Christmas. defected I went to a Tues Morning in next nearby town (DIDNT HAVE ITEM WITH ME that day) I asked if I could get refund because I knew receipt was few days past and I mean very few past date to get refund. Employee (very nice) went to the back of store;asked manager... Manager said yes!!I told him I would return to the store near me where gift was purchased. He said that would probably be best. So the next day I carried back with receipt....manager called the store I had gone to previous day to confirm what I told her ...they said was true. And according to her they denied! So she offered gift card. I wanted my 100.00 back. I told her I had been sick during and after Christmas plus close family member sick almost around clock care. Oh well ...got gift card and bitter taste of Tuesday Morning ...makes me not want to shop there

Posted by Disappointing

I am very disappointed that you are closing your Mentor Ohio store. I feel like in a world of on-line shopping the only stores that will survive are stores like Tuesday Morning. It was always my go to store. Please open another in Mentor or close by

Posted by Anonymous

Kudos to the Tuesday Morning team in Kerrville, Tx. The store is clean, well organized and the staff cheerful and helpful. 5 stars for a job well done.

A very satisfied customer!
Avis Saxon

Posted by Anonymous

Nasty & rude employees! The sign at 9606 Nall Ave. clearly says closed at 7:00 PM. The Tuesday morning employee would not respond to my inquiring why were they then closed at 6:00. Little, heavy set lady with SHORT dark hair & Huge glasses extremely rude & undesrving of her job ! Poor representative for Tuesday Morning!! Will not shop there AGAIN!!

Posted by Anonymous

Wanted to let management know what a nice, well organized store #1052 is and what a good store manager you have there. I've been to several stores throughout the country and this has the nicest displays and organization by far! "Tina" was friendly and helpful taking me to the items I wanted and then giving me specific, helpful education about the product area. (rugs this time) She carefully wrapped my glass purchases and made arrangements to help my husband with an exchange or product. Thank you for having a store manager that make such a difference in your customer's shopping experience.

Posted by shepherd

I bought a heater from Tuesday Morning but have not needed it til now. The remote did not work so I have been trying to call local store for 2 days and they are too busy to talk to me. Finally called corporate office in Dallas and was told I had purchased it back in Nov so there was nothing they could do. I understand time frame but I did not need it until yesterday. The 3 year warranty is not good either because the heater is discontinued. Called Canada office and was told remote would cost 25.00. So I am out over 100 dollars and have no warranty. Will not trade at Tuesday morning anymore. They should not sell discontinued merchandise. Very disappointed.

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Posted by Anonymous

I would like to put in a good word for one of your sales staff She went out of her way to help locate an item not only in her store but in other stores Much to my satisfaction her number is #1637 name Leah B. Chesapeake, Va store Keep up the good work

Posted by Pleasant shopping trip

I was visiting store #708 Naples Tuesday Morning store June 26 and I had excellent and friendly customer service by a young lady named Samantha. She asked if I found everything I was looking for and has a wonderful personality for sales. The merchandise was displayed well and the shelves neatly organized. Sorry I do not live close to this store. Found several small items that I had been searching for in my hometown.

Posted by Anonymous

I have visited both Naples, Fla stores looking for some italian manufactured dishes. Dave at store708 was so very helpful He called the North Naples store where Manager Eric had located what I needed and he was waiting for me. They both went way beyond what I expected. They are outstanding in their stores. I am now a faithful customer

Posted by Jean Collins

My husband and I live in Richmond, Va and had to travel to Stafford, Va to pick up some barstools that were being held for us. The store manager, Wanda P. was very nice in assisting us with our purchases. We bought the barstools and found two more on display that were different and gorgeous. She repackaged them, helped us put all four of the chairs in the truck and we traveled back to Richmond with no incidents or damage to our merchandise. If we are ever in the area of that Tuesday Morning, we will definitely make it a point to visit that store again. The service was fantastic and over the top. Thank you for a pleasant experience.

Posted by Jean Collins

My husband and I found some gorgeous barstools in Tuesday Mroning in the Richmond Store located on Broad St., Richmond Va. There were only two (we wanted eight) so Pam,the store manager, quickly started calling other local stores within a 100 mile radius to help us locate more. She called us the next day and had made contact with the stores that had them and asked that they hold them for us. We traveled to all of the stores and picked them up. Pam was extremely helpful and has continued to make contact with us about our purchases and satisfaction. She is one of the best store managers we have ever encountered and we will continue to patronize her store. I encourage anyone looking for an item from Tuesday Morning to visit the Broad Stree store and receive the welcome and assistance that we received.

Posted by Anonymous

I love the Tuesday Morning at St Johns in Jacksonville Florida. Ever time I go shopping there I always have a wonderful experience there. Larry, one of the employees, is always helpful, pleasant and courteous. He will help you know matter what. KUDOS to Larry's awesome customer service. The Store manager Skyler is also great. VERY pleasant always welcoming and he treats you like family. KUDOS to Skyler's customer service as well. Both Larry and Skyler are great people and Skyler made a great ssnag on bring Larry on board.

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Hours of Operation

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Company News
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Motorcyclist killed after striking deer Tuesday morning in Dorchester County
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National emergency drill to take place on Tuesday morning throughout Israel
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