TrueCredit Customer Service

User Reviews, Ratings and Comments



TrueCredit must receive 3 more comments in order to receive a customer service rating.
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NEGATIVE Comments

1 Negative Comment out of 2 Total Comments is 50.00%.

POSITIVE Comments

1 Positive Comment out of 2 Total Comments is 50.00%.

Issue Resolution

Reachability

Cancellation

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Product Knowledge

There are currently not enough comments for TrueCredit to qualify for a rating. Listings must have at least 5 comments before a rating will be calculated.

  • TrueCredit

    Customer Service Scoreboard

    • 0.00 Overall Rating
      (out of 200 possible)
    • 1 negative comments (50.00%)
    • 1 positive comments (50.00%)
    • 0 employee comments
    • Attribute Ratings
      (out of 10 possible)
    • 5.5 Issue Resolution
    • 5.5 Reachability
    • 5.5 Cancellation
    • 5.0 Friendliness
    • 5.5 Product Knowledge

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Posted by Jennifer Paine


We were charged more and was told they added a bonus on to our account without us approving it. I asked to take it off because we didn't want it or agreed to getting it and refund that back to us and the surpervisor was so rude and wouldn't do anything for us. So we cancelled our service. He didn't care about loosing a customer when it could've been easily fixed.

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Posted by Anonymous


The number listed is in fact the correct number. Also when I pressed 6 after ivr I was in fact able to listen to a love customer specialist.

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Customer Service
800-493-2392

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