Tesla Customer Service

User Reviews, Ratings and Comments



Tesla must receive 2 more comments in order to receive a customer service rating.
Add your comments and ratings for Tesla customer service

NEGATIVE Comments

3 Negative Comments out of 3 Total Comments is 100.00%.

POSITIVE Comments

0 Positive Comments out of 3 Total Comments is 0.00%.

Issue Resolution

Reachability

Cancellation

Friendliness

Product Knowledge

There are currently not enough comments for Tesla to qualify for a rating. Listings must have at least 5 comments before a rating will be calculated.

  • Tesla

    Customer Service Scoreboard

    • 0.00 Overall Rating
      (out of 200 possible)
    • 3 negative comments (100.00%)
    • 0 positive comments (0.00%)
    • 0 employee comments
    • Attribute Ratings
      (out of 10 possible)
    • 0.0 Issue Resolution
    • 1.0 Reachability
    • 0.0 Cancellation
    • 5.0 Friendliness
    • 0.0 Product Knowledge

Add your review!

Posted by eidekay


Not good that caused as order for Tesla 3 to be cancelled due later clarification by Company that free charging will not be available for model Tesla 3.

Also sister company is fleecing customers for monthly solar generation charges plus ACH charges each month for $7.50. Refused to pay but company says it is in contract hidden somewhere which was not revealed when signing up with Solar City.

The matter is being taken up with NJ Consumer Affairs Office and Consumer Financial Protection Bureau.

Posted by Anonymous


I understand you guys are trying to get a lot of people solar energy...but you're 1800 number is calling every day and it is getting old. My name is Zach Burke Burke and my number if you could contact whoever is harassing me I would appreciate it if you tell them to stop thank you

Posted by Anonymous


Do not get into an accident with your Model S Tesla. Parts are not readily available and now 7 weeks no vehicle, with no end in sight. Paying for a car that I cannot use. Stick to Mercedes as they have the best Customer Service!

There are currently 0 Positive Comments for Tesla.

Be the first to submit a positive comment
There are currently 0 Employee Comments for Tesla.

Be the first to submit a comment from an Employee

Awards

We are proud to recognize the companies providing the best customer service each year within their industry.

Company Replies

Authorized representatives of Tesla can sign up to reply to any of the comments found on this page.

Sign Up | Sign In

Contact Information
Customer Service
877-798-3752

including steps to reach representatives, hours of operation, customer support links and more from .
Corporate Office

Locate the Tesla corporate office headquarters phone number, address and more at CorporateOfficeOwl.com.

Get Help Online

Get immediate support for your Tesla questions from HelpOwl.com.

Reviews & Ratings

View thousands of Tesla user reviews and customer ratings available at ReviewOwl.com.

Company News
Ex-Tesla worker makes it official and blows the whistle to SEC
Tesla also notified police based on a tip to its customer service line that Tripp had allegedly told a friend he was going to attack the company's Gigafactory in Sparks, Nevada. Tripp has denied this and the Storey County Sheriff's department, which ...
One Hell of a Ramp: Tesla Reports 28578 Second-quarter Model 3 Builds, 18440 Deliveries
Then there's the fact that looking at the sales numbers worldwide, not just California or the USA the situation is… So no, there's no place for .... Not fatal trouble though, VW has a terrible customer service reputation and they get by. Then again VW ...
How Tesla Just Solved Its Insurance Problem
Tesla Inc. (TSLA - Get Report) has an insurance problem. According to USA Today, the Tesla Model S is the most expensive car model to insure. That's something I, unfortunately, have first-hand experience with - when I bought a Model S, my annual ...