TEAC Customer Service

User Reviews, Ratings and Comments



TEAC customer service is ranked #875 out of the 946 companies that have a CustomerServiceScoreboard.com rating with an overall score of 19.00 out of a possible 200 based upon 6 ratings. This score rates TEAC customer service and customer support as Terrible.

NEGATIVE Comments

6 Negative Comments out of 6 Total Comments is 100.00%.

POSITIVE Comments

0 Positive Comments out of 6 Total Comments is 0.00%.

Issue Resolution

Reachability

Cancellation

Friendliness

Product Knowledge

Terrible Overall Customer Service Rating

  • TEAC

    Customer Service Scoreboard

    • 19.00 Overall Rating
      (out of 200 possible)
    • 6 negative comments (100.00%)
    • 0 positive comments (0.00%)
    • 0 employee comments
    • Attribute Ratings
      (out of 10 possible)
    • 1.0 Issue Resolution
    • 1.0 Reachability
    • 3.0 Cancellation
    • 3.0 Friendliness
    • 1.5 Product Knowledge

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Posted by DR DONE


Took them a YEAR to repair my Tascam DR40!!!! I was told it was lost in the mail, then called in August of the next year to pay $60 for repairs or my unit would be trashed. I paid and it returned broken.......Staff Was exceptionally rude and unhelpful. Was transferred to a "supervisors" desk whos mailbox was full TWICE. Still waiting for my money

Posted by Anonymous


awful. only word needed to describe this company. Went thru 2 defective units and good luck trying to get ahold of anyone in customer service.

Posted by Anonymous


this company sucks I have tried every phone #
almost every day.
to try to get help with my TEAC RECORDER . model cd-rw 890
i bought it 2010 i know its out of warrantee but I just wanted to ask a question on why when I record the machine records about 3/4 threw then starts over . is there some thing I need to do to make it finish record
or do I need to send it to you for repair, or is there some were in in Sandiego that repairs them ? OR DO i NEED TO BUY A NEW ONE?
YOU NEED NEW TO GET THINGS TOGETHER.
MY PHIONE #760 803 5106 Ciro Alvarez

Posted by Anonymous


ive had a teac AG 790 amp only two years it now goses to protect every time its switched on.It the worst amp ive ever had ive had my kenwood amp 16 years and its still working fine.I would never buy teacs again.

MR J BRIGDEN

email.

Posted by Anonymous


SHAMEFULL!! NOT ABLE TO GET THRU BY PHONE..
WHEN REQUESTING A SIMPLE YES OR NO ANSWER ABOUT A FUNCTION OF A TEAC CD RECORDER BEFORE I MAKE A PURCHASE, I GET ONE OF YOUR SO-CALLED EXPERTS ASKING FOR A FEE OF $1600!!!
SO IM JUST GOING TO GO TO ONE OF YOUR COMPETITORS BECAUSE THIS IS SHAMEFULL.. WHY IS THERE NO ONE AROUND TO ANSWER SIMPLE QUESTION FOR ME SO I CAN PICK OUT THE CORRECT MODEL THAT SUITS MY PURPOSE??
I GUESS YOU DONT NEED MY PURCHASE,IM ASSUMING ITS NOT IMPORTANT TO HAVE A ANOTHER CUSTOMER, IN FACT ITS DOWNRIGHT INSULTING.. MUST TELL MY FAMILY AND FRIENDS ABOUT THIS..WE ARE GETTING READY TO START OUR OWN LITTLE RECORDING STUDIO.

Posted by mersenne


cust svc tel num impossible to get thru. 30-60 mins on hold to talk to rep who is unfamiliar with the product.

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Contact Information
Customer Service
323-726-0303

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