Sub-Zero Customer Service

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2 Negative Comments out of 2 Total Comments is 100.00%.


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  • Sub-Zero

    Customer Service Scoreboard

    • 0.00 Overall Rating
      (out of 200 possible)
    • 2 negative comments (100.00%)
    • 0 positive comments (0.00%)
    • 0 employee comments
    • Attribute Ratings
      (out of 10 possible)
    • 1.0 Issue Resolution
    • 1.5 Reachability
    • 0.0 Cancellation
    • 5.0 Friendliness
    • 2.0 Product Knowledge

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Posted by Cc

Trying to make contact with a real person is impossible.
Every sub zero number I called I was put on hold and after
9 minutes, I gave up. I have four sub zero refrigerators and they'll be my last, service impossible

Posted by slane

My refrigerator and freezer (2 units) have been less reliable than cheaper appliances I have owned. The service has been poor and very expensive. My ice maker hasn't worked properly in years. My last service call left me with a freezer and refrigerator that won't seal properly. The service company seems uninterested in fixing my problem, but hey, they got $200 bucks for coming out and looking at it, and they wore nices matching outfits.

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Company News
Sub-zero temperatures expected in E. Washington Friday night
In the Spokane region, temperatures were expected to drop to minus 7 on Friday night, and down near zero on Saturday and Sunday nights. The National Weather Service is predicting temperatures down to minus 5 degrees in the Tri-Cities Friday night, ...
Shooting 'The Mountain Between Us' in sub-zero temps was tough, but beautiful
In 20th Century Fox's romantic drama “The Mountain Between Us,” Kate Winslet and Idris Elba star as two strangers stranded together atop a remote snow-covered mountain after a plane crash. The Times caught up with cinematographer Mandy Walker to ...
Police: Toddler left in car overnight in sub-zero cold
USA Today Network Bobbi Sheldon, KUSA-TV, Denver Published 7:56 p.m. ET Dec. 17, 2016 | Updated 7:56 p.m. ET Dec. 17, 2016. 636176009920599761-CHILDABUSE-1482018155222-7378471-ver1.0.jpg. Nicole Carmon (Photo: Thornton, Colo., Police ...