Speedy Cash Customer Service

User Reviews, Ratings and Comments

Speedy Cash customer service is ranked #740 out of the 946 companies that have a CustomerServiceScoreboard.com rating with an overall score of 24.40 out of a possible 200 based upon 8 ratings. This score rates Speedy Cash customer service and customer support as Terrible.


8 Negative Comments out of 8 Total Comments is 100.00%.


0 Positive Comments out of 8 Total Comments is 0.00%.

Issue Resolution




Product Knowledge

Terrible Overall Customer Service Rating

  • Speedy Cash

    Customer Service Scoreboard

    • 24.40 Overall Rating
      (out of 200 possible)
    • 8 negative comments (100.00%)
    • 0 positive comments (0.00%)
    • 0 employee comments
    • Attribute Ratings
      (out of 10 possible)
    • 1.2 Issue Resolution
    • 3.4 Reachability
    • 1.4 Cancellation
    • 3.2 Friendliness
    • 3.0 Product Knowledge

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Posted by JohnnieF

I am on a fixed income, my payment every month is $240, l pay this amount with no problem. I don't understand why your company is changing me an extra $30, this month. I am told that this payment was due on the 30th, my govrrment don't come until the 31st. I don't have extra money to give away. I would appreciate if someone would call me. Please.. Thanks

Posted by Anonymous

I went into my Speedy Cash in Salina Kansas to get some MoneyGram and checks cashed and they refused to cash them because I was sending it to my fiance overseas my fiance that I have known for years they refuse to cash even though the checks are good

Posted by Daniel

I was contacted by speedy cash corperation said i was approved for a 5000 dollar loan they got my photo Id as well as my social and i never recieved my funds thats no way 2 do bisiness one persons name is adrian smith the guy from accounting named keith cussed me on telophone and thays not good business tjey are probabally scamming me after i got upset they called told me i would have 2 go to walmart or walgreens pay 200dollars for voucher their number i will be contacting my attorney as well as the BBB and im holding yall responsable for allowing scammers to use yalls name 2 swindel people now these phoney ass people have all my info u need to put a stop to it my credit score is 580 and my wife and i really needed the help not appreciated at all im contacting the BBB and My attorney sombody is gona pay for this my name is Daniel nolin my phone number if its still on come monday is 334 468 4642 somthing has got to be done thank u they missled me had i known they werent legit i would have never gave them my info now i dont know what were gona do

Posted by DoneEHKU

I was a customer with speedy cash. I got a loan . paid it back. There was 2 diferent time the money was taken out of my account. Have bank statements. Then all of a sudden I get a letter from collections . Ive PAYED THEM. IM STILL IN COLLECTIONS AND THEY ARE NOT DOING A THING ABOUT IT. EMPTY PROMISES.....

Posted by Anonymous

I don't know if this is the right place or not but it sounds like it on the voicemail and everytime o try to call back the no they left me its always busy or they say the call doesn't go thru

Posted by phyllis morris

I'm trying to login as a returning customer but it keep saying that my email is wrong and I've always and always have used that same email. It's,can somebody please contact me at once please

Posted by maria

good afternoon. the reason im contacting headquarters is because i got a payloan advance for a while now.i work graveyard shift and live in duarte ca. i get out at 6am and dont have a car i take 2 buses to get to 11000 lower azusa rd, in el monte ca .until they open at 8am.but sometimes they have 15customers in line because they have 3 representatives but 2 of them are taking phone calls giving information on the phone so we end up with one person helping everybody. they start helping you and they stop to take care of the phone. i asked them why? if we have been waiting on line for a long time and is not fair for us customers and the answer was that the corporate has to give a priorety to the people on the phone it does'nt make sence . why?now they want us to recommend new customers?? but to be honest i can't it will make me look bad. i seen so many people walk in and out. you have lost alot of clients do to this problem. also they have this manager inside her office that either she is eating or doing god knows what. but i worked as a manager before and i tell you if i see alot of people in line out of coutesy to the custumer i would get up and help out. as a suggestion only it will be nice if they could assign a single person to answer the phone only the phone. and the rest can help the custumers.thank you and i dont like to complain but is so rude and annoying to wait so long in line and they are checking other peoples informations while you wait to finally get your turn after 45min to re-loan and to be honest it makes me feel like i never want to come back. thank you for taking your time reading my concern.

Posted by hatespeedycash!

Terrible! 800 percent interest!!
I got a loan for one thousand dollars and required to pay 330 dollars a month only interest! So this means if i pay 440 dollars a month for ten months i can pay off a thousand dollar loan.. think before you do this, if you'relate on a payment they will file charges and arrest you while addung thousands more in legal fees

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Company News
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Speedy Cash lays off workers in Wichita
The company said Monday it eliminated about 7 percent of the jobs at its corporate office and 6 percent of jobs at its call center last week. That amounts to fewer than 50 lost Wichita jobs. The move comes a month after the company laid off about 50 ...