Posted by Joro
I went just after 2 days of buying Gucci Ace $715..I was so excited came home wore it to show it to hubby he approves and the next day I wore it for an hour only cause it was killing my feet. I bought it as walking shoes but that was impossible. I went the very next day and explained them the saturation and thought to get a size up. They totally refused an exchange I told them it was not a return but exchange and this shoes is expensive shoes I really want to use them other wise it will be laying in my closet but still the answer was NO. I'm very very disappointed even though I use to shop a lot and this was my 1st return ever. I'm just returned my 3 pairs of Chanel and Gucci that I ordered online and it was unused condition and buying it fro Neiman Marcus. SAKS YOU ARE LOSING CUSTOMERS.