Radio Flyer Customer Service

User Reviews, Ratings and Comments



Radio Flyer must receive 2 more comments in order to receive a customer service rating.
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NEGATIVE Comments

1 Negative Comment out of 3 Total Comments is 33.33%.

POSITIVE Comments

2 Positive Comments out of 3 Total Comments is 66.67%.

Issue Resolution

Reachability

Cancellation

Friendliness

Product Knowledge

There are currently not enough comments for Radio Flyer to qualify for a rating. Listings must have at least 5 comments before a rating will be calculated.

  • Radio Flyer

    Customer Service Scoreboard

    • 0.00 Overall Rating
      (out of 200 possible)
    • 1 negative comments (33.33%)
    • 2 positive comments (66.67%)
    • 0 employee comments
    • Attribute Ratings
      (out of 10 possible)
    • 6.5 Issue Resolution
    • 7.0 Reachability
    • 10.0 Cancellation
    • 7.3 Friendliness
    • 10.0 Product Knowledge

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Posted by MJ


The website has been saying "server problems" for over a month now. When I called directly I was on hold for 30 minutes before a very rude person wasn't helpful at all. All I want is a replacement seat for the folding trike that broke after only 3 months of light use!

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Posted by James


Needed a new baring for the rear wheel of my sons scooter. Phoned them up. They fixed it. Posted it. No hassle. The person who I talked to was only really concerned that their product had failed and my son was without his scooter and how Radio Flyer could remedy the situation asap. Fantastic customer service easily exceeding my expectations.

Posted by Anonymous


I recently purchased a radio flyer product that had a damaged piece. I called the customer service department, they not only resolved my problem quickly, they mailed me the part, free of charge, and I received it in two days.
I have not had this kind of customer service in a very long time.
Thank you Radio Flyer and keep up the good work.

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Contact Information
Customer Service
800-621-7613

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Company News
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It turns out you don't have to spend tens of thousands of dollars on a new Tesla — so long as you're ok with a pint-sized version. Radio Flyer is launching a new toy vehicle for children that's made to look exactly like a Tesla Model S. It's available ...
Tesla and Radio Flyer join hands to bring Tesla Model S for Kids
Tesla and Radio Flyer are working to introduce the Tesla Model S toy for kids. Radio Flyer, best known for its iconic bright red wagons and tricycles, has said it will launch the high-tech toy in May. Radio Flyer said: "Every Tesla Model S for Kids ...
Radio Flyer Launches Adorable Tesla Car For Kids
At least, that seems to be the thought process behind Tesla's (TSLA) newest venture - a miniature car for kids. Radio Flyer, the company behind an assortment of kiddie transportation-related toys, such as tricycles and red wagons, recently announced ...