RBS Customer Service

User Reviews, Ratings and Comments



RBS must receive 3 more comments in order to receive a customer service rating.
Add your comments and ratings for RBS customer service

NEGATIVE Comments

2 Negative Comments out of 2 Total Comments is 100.00%.

POSITIVE Comments

0 Positive Comments out of 2 Total Comments is 0.00%.

Issue Resolution

Reachability

Cancellation

Friendliness

Product Knowledge

There are currently not enough comments for RBS to qualify for a rating. Listings must have at least 5 comments before a rating will be calculated.

  • RBS

    Customer Service Scoreboard

    • 0.00 Overall Rating
      (out of 200 possible)
    • 2 negative comments (100.00%)
    • 0 positive comments (0.00%)
    • 0 employee comments
    • Attribute Ratings
      (out of 10 possible)
    • 1.0 Issue Resolution
    • 1.0 Reachability
    • 1.0 Cancellation
    • 5.0 Friendliness
    • 5.0 Product Knowledge

Add your review!

Posted by steve


RBS dont have online banking they have online telephone banking,If you wish to contact them you cant email them you have to wait until the customer services is open and phone them.
MBNA is far superior.

Posted by Anonymous


reference number 13657657
The following example;
Person A has lend her dress to person B and now wants it back. Person A calls person B and asks for it. Person B says; "i'm not sure where i kept it,let me call you back". But she never does. Regardless the devastating problems person A is going through she finds some time to call person B,again. The answer she gets is ; "why did you not call me earlier?"
This is the exactly the same situation i find myself in with the two employees Lindsey Reynolds and Pauline Ozdemir.
I questioned for my money and my question was answered with an another(ridiculous)question in return.
It is not in their interest why i did not call back in the time of THEIR liking,my request was ALREADY MADE!!!
I do apologise for the simplicity of this complaint but i feel like as if this is the only way to get through their thick skulls.

There are currently 0 Positive Comments for RBS.

Be the first to submit a positive comment
There are currently 0 Employee Comments for RBS.

Be the first to submit a comment from an Employee

Awards

We are proud to recognize the companies providing the best customer service each year within their industry.

Comparisons

Check out these popular comparisons of RBS customer service versus other companies:

RBS vs. Barclays
RBS vs. Citibank
RBS vs. HSBC
Company Replies

Authorized representatives of RBS can sign up to reply to any of the comments found on this page.

Sign Up | Sign In

Contact Information
Customer Service
0800 121 129
RBS Platinum MasterCard
888-631-7106

including steps to reach representatives, hours of operation, customer support links and more from .
Corporate Office

Locate the RBS corporate office headquarters phone number, address and more at CorporateOfficeOwl.com.

Get Help Online

Get immediate support for your RBS questions from HelpOwl.com.

Reviews & Ratings

View thousands of RBS user reviews and customer ratings available at ReviewOwl.com.

Company News
Royal Bank of Scotland swings to first profit in a decade
Royal Bank of Scotland (RBS) has reported a £752 million annual profit, with the lender swinging out of the red for the first time in a decade. The figure compares to a £6.95 billion loss which the lender reported a year ago, which was one of the ...
Two Sooners among Athlon's top 50 RBs for 2018
The Oklahoma Sooners have one of the top running back duos in college football heading into the 2018 season with redshirt junior Rodney Anderson and sophomore Trey Sermon, who combined for 2,325 yards from scrimmage and 25 total touchdowns last ...
Georgia RBs Nick Chubb, Sony Michel measured at NFL Combine
Paul Myerberg of USA Today has released his top 10 post-spring bowl projections. With less than 90 days until the Bulldogs kick off the 2018 season at home against FCS program Austin Peay, here is what the predictions are for the two semifinals, the ...