Posted by Wishbone
Since Intuit sold Quicken, it's been downhill ever since. The software is buggy. Account downloads seldom fail. The only fix is to deactivate the account and go through the reactivate process again. It really gets old to go through this process repeatedly on some accounts. AND why am I required to login to get scheduled updates? PAIN!
I finally got tired of waiting for support so I paid $52 for premium support...not much help after several hours on the phone. Asked for upper tier support. Received a promised return call at a specified time....they never called back.
I've been using Quicken for years, but no more...I've had it! I've downloaded a free service from Personal Capital. It's simple and fast....no hiccups and so easy to set up. Personal Capital will want to sell you its service, but there is no obligation. Some of the Quicken features are not there, but if you want all accounts consolidated in one place, it works like a charm.