Posted by jujah
I called Proactiv customer care and told them that I will cancel my account.She agreed and hold my call for a minute. then after that, she told me that my account has been cancelled and I will not receive any more future products and billings from them. She gave me the cancellation number but I am still worried that I will still receive products from them after a month or so coz I haven't receive any confirmation email about my cancellation. I tried to login to my account on proactiv online and now I can't login anymore. Does anyone knows what just happened? Does it mean my account has been cancelled already? How will I make sure that they will stop sending products?