Posted by Iggymom
Today I received a box of box of flowers from ProFlowers. There was no gift card enclosed. Because it is close to Valentine's Day, I assumed they were sent by a family member. However, when I called to trace the sender, a Customer Service Rep. told me (in a heavily accented voice and after 20 min. wait) that "Due to the Privacy Act" she couldn't divulge the name of the sender. I called back twice, hoping to speak to someone I could understand. Low and behold! Finally got an unaccented voice, who looked up my order AND, it was sent to me by ProFlowers for filling out a survey! This situation would be funny if it wasn't so stupid! Thanks, Angus!