Posted by Anonymous
I see by the range of remarks, that you are not paying attention to what your customers are saying. I too feel that having to go to the computer to read endless paragraphs on what I have to do to return merchandise is beyond comprehension. I am going to make my own label, and
am calling the catalogue company to terminate receiving them at all.
If you don't realize that there are tons of people who are not that tech savvy, who is
doing your market research? I can buy elsewhere where all consideration is given to the possible situation of diverse customers.