Naxa Customer Service

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  • Naxa

    Customer Service Scoreboard

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    • 2 negative comments (100.00%)
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    • 0 employee comments
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Posted by Dale


Tried to have defective camera case repaired or replaced.Was told to first return it to selling store and then told to send in unit pay postage both ways and wait six weeks. Agent kept speaking over my conversation and could not speak or understand English very well.I am returning unit to store and never purchasing a Naxa product again.

Posted by seatjumper


I recently purchased two DVD players model number nd861 and with in the first month one stopped. So I returned it to the store at Fred's in donalsonville ga. But by the next week later the other one stopped working but now it was passed the store policy for returns.I spent my hard earned money and I was taken by cheap products and I will let the store and all my friends know and make sure they don't make the same mistake.

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Customer Service
323-583-8883

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Naxa Manuals
Company News
Founding member AstaReal withdraws from NAXA
Steinford also emphasized that the timing of AstaReal's withdrawal and the arrival of Alphy Biotech as a new member was purely coincidental. “We are choosing to focus on the education and awareness of the astaxanthin market,” ​Steinford told ...
New Naxa NHS-5002 Soundbar Speaks Alexa
The NHS-5002, a 42-inch TV soundbar, uses Amazon Alexa to play music and to get information, news, sports scores, weather, and everything else Alexa does. The speaker is certified for use with popular music streaming services including Amazon Music, ...
NAXA enters into partnership with UNPA
The Natural Algae Astaxanthin Association and the United Natural Products Alliance have signed a Memorandum of Understanding (MOU) partnership focusing on boosting awareness of algal astaxanthin.