Naxa Customer Service

User Reviews, Ratings and Comments

Naxa must receive 3 more comments in order to receive a customer service rating.
Add your comments and ratings for Naxa customer service


2 Negative Comments out of 2 Total Comments is 100.00%.


0 Positive Comments out of 2 Total Comments is 0.00%.

Issue Resolution




Product Knowledge

There are currently not enough comments for Naxa to qualify for a rating. Listings must have at least 5 comments before a rating will be calculated.

  • Naxa

    Customer Service Scoreboard

    • 0.00 Overall Rating
      (out of 200 possible)
    • 2 negative comments (100.00%)
    • 0 positive comments (0.00%)
    • 0 employee comments
    • Attribute Ratings
      (out of 10 possible)
    • 1.0 Issue Resolution
    • 1.0 Reachability
    • 1.0 Cancellation
    • 1.0 Friendliness
    • 3.0 Product Knowledge

Add your review!

Posted by Dale

Tried to have defective camera case repaired or replaced.Was told to first return it to selling store and then told to send in unit pay postage both ways and wait six weeks. Agent kept speaking over my conversation and could not speak or understand English very well.I am returning unit to store and never purchasing a Naxa product again.

Posted by seatjumper

I recently purchased two DVD players model number nd861 and with in the first month one stopped. So I returned it to the store at Fred's in donalsonville ga. But by the next week later the other one stopped working but now it was passed the store policy for returns.I spent my hard earned money and I was taken by cheap products and I will let the store and all my friends know and make sure they don't make the same mistake.

There are currently 0 Positive Comments for Naxa.

Be the first to submit a positive comment
There are currently 0 Employee Comments for Naxa.

Be the first to submit a comment from an Employee


We are proud to recognize the companies providing the best customer service each year within their industry.


Check out these popular comparisons of Naxa customer service versus other companies:

Naxa vs. Coby
Naxa vs. Phillips
Naxa vs. Sony
Company Replies

Authorized representatives of Naxa can sign up to reply to any of the comments found on this page.

Sign Up | Sign In

Contact Information
Customer Service

including steps to reach representatives, hours of operation, customer support links and more from .
Corporate Office

Locate the Naxa corporate office headquarters phone number, address and more at

Get Help Online

Get immediate support for your Naxa questions from

Reviews & Ratings

View thousands of Naxa user reviews and customer ratings available at

Naxa Manuals
Company News
Founding member AstaReal withdraws from NAXA
Steinford also emphasized that the timing of AstaReal's withdrawal and the arrival of Alphy Biotech as a new member was purely coincidental. “We are choosing to focus on the education and awareness of the astaxanthin market,” ​Steinford told ...
New Naxa NHS-5002 Soundbar Speaks Alexa
The NHS-5002, a 42-inch TV soundbar, uses Amazon Alexa to play music and to get information, news, sports scores, weather, and everything else Alexa does. The speaker is certified for use with popular music streaming services including Amazon Music, ...
NAXA enters into partnership with UNPA
The Natural Algae Astaxanthin Association and the United Natural Products Alliance have signed a Memorandum of Understanding (MOU) partnership focusing on boosting awareness of algal astaxanthin.