Posted by Jay Fost
All the reviews are seriously suspect. Especially the comments that there is great “customer service”. First, I tried going through the webpages to see how to connect the domains. Unless you’re a pro that does this often, the pages are completely confusing. On other services, they usually have step by step picture or video guides to help you along the way.
When I called for guidance with pointing my domain, they essentially said “we don’t know, contact the other company.” I previously had 1&1, and while I wasn’t crazy about them, at least they did something to help out. Namesilo took the position of “we don’t do support here.” I guess you get what you pay for. I’m seeing what I can do, but I’ll likely block the charge.
So be forewarned. There is no customer service here. Don’t be cheap. Pay more, and get some actual customer support.