Medtronic Customer Service

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3 Negative Comments out of 3 Total Comments is 100.00%.

POSITIVE Comments

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  • Medtronic

    Customer Service Scoreboard

    • 0.00 Overall Rating
      (out of 200 possible)
    • 3 negative comments (100.00%)
    • 0 positive comments (0.00%)
    • 0 employee comments
    • Attribute Ratings
      (out of 10 possible)
    • 0.0 Issue Resolution
    • 1.0 Reachability
    • 0.0 Cancellation
    • 2.0 Friendliness
    • 1.0 Product Knowledge

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Posted by One ticked off customer


My pain pump malfunctioned and the emergency room was trying to get ahold of someone at customer service... I was given a person to speak with in the Philippines that I could hardly understand and all he kept saying was ma'am, I'm only a referral number I can only page someone... The hospital called 4 times and I made three phone calls... It was 5 hours that I sat in the emergency room because no one would answer the phone except a person in the Philippines who was just an answering service... Totally ludicrous absolute ridiculous service...

Posted by Anonymous


its hard to get a live person to talk for asking questions about the pump

Posted by Anonymous


No one answers the phone,Call multiple times on the phone our our healthMy phone have the VA name numberTo call for purchase orderA phone, I've been on the phone all day with Medtronic trying to get somebody to answer once I got somebody answer the transformation and then never go through,I have had sugars over 500 no centerSearchers will not be available for meI cannot communicate with your company at this point it's always been good service until now,My name Richard

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Customer Service
800-633-8766

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