Marks and Spencer Customer Service

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  • Marks and Spencer

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    • 2 negative comments (100.00%)
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    • 5.0 Reachability
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PLEASE could you start the scheme to collect parcels from the home? I am 76 and can't travel about as I have diabetese and lost the feeling in my feet.I have a parcel of 2 cardigans to send back I just received. Collect have
places where you can leave your parcel but they are a distance from my home and I am now left with a parcel I don't know what to do with. Most of the items I buy elsewhere do collect from home so it means I will not buy from M&S incase of returning.

Posted by carole o'brien

I was very disapointed with your service.

I ordered on line flowers vase and champagne for my sisters 60th birthday.
On the day I received a email saying the vase was out of stock.
Which I wanted it to go with the flowers, it was to late to order another vase.
I could have been told before the day.Order 202-2381686-2633118þ

Carole o'brien
3 Meadow way
KT15 1UF

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